policies, protocols and procedurescategories registration guidelines private party policies frequently asked questions
General Guidelines
Class Registration
Students may register for class online or on a walk-in basis. Online registration is the most cost effective and budget-friendly method, with registered users receving online discounts in many cases. Walk-in registrations tend to be more expensive, and are only accepted pending availability.

Cancellation and Postponement Policy
Students may cancel or change any aspect of their class registration, without penalty, up to 24 hours before the start time of that class. Students who request cancellations or changes on the same day of their class, or within 24 hours of their class, will not be allowed to reschedule, exchange or receive a refund.

Who Can Attend
Daily fitness classes are FOR WOMEN ONLY. Men may attend private parties, if requested by the organizer.

What To Wear
Participants should wear normal athletic/fitness attire, which includes but is not limited to t-shirts, shorts, spandex pants, sports bras, etc. Students may exercise in bare-feet, sneakers or high heel shoes. Footwear varies from class to class; therefore students should refer to our class desciptions and accessories page, to determine what type of footwear is best-suited for their chosen class. The usage of high heel shoes are encouraged only in our Pole Fitness, Hot in Heels and Chairwork classes.

High Heel Shoe Policy
While working out in high heel shoes is not required, they are highly recommended for all students taking our Pole Fitness, Hot in Heels and Chairwork classes. Students who choose to exercise in high heel shoes, must rent or purchase their shoes directly from The P Spot® Fitness Studio. In other words, students are not allowed to bring their own high heel shoes, unless they were previously purchased from our company. No exceptions.

Lateness Policy
All students are encouraged to arrive 5-10 minutes prior to the start time of their class, especially on the first visit to our studio. We generally will allow students who are running late to enter class, however only during designated break times.

Photographic & Video Cameras
The P Spot® prohibits the use of photographic and/or video cameras in our group exercise classes. However, photographic cameras may be used during Private Parties. Video recording is prohibited at all times.

Merchandise
The P Spot® sells poles, clohting, shoes, videos, apparel and other training aids. Customers have 7 days to return unused, undamaged products; and all returns will be assessed a 20% restocking fee. Products must be returned in their original packaging and The P Spot® reserves the right to reject the return of any merchandise that has been worn or
noticeable damaged.

Inclement Weather
During inclement or severe weather conditions, The P Spot® considers the information provided by local weather sources. If a class is NOT canceled by The P Spot® due to inclement weather, then all registrants are expected to attend class. On days affected by rain, snow or icy storms, where traffic and road conditions are altered, The P Spot® will be more lenient with its cancellation and admission policies; so all participants should consider safety first.

If a class is canceled by The P Spot® due to inclement weather, The P Spot® will exhaust all means to relay the cancellation to class registrants in a timely fashion. This may include: (1) placing a call to all affected participants; (2) sending an email to all affected participants; (3) posting a message on our company website.

If a class is canceled by The P Spot® due to inclement weather, then you will receive a company credit so that you may
reschedule your class(es). Affected participants will be sent an email with instructions on how to reschedule their class(es).

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